We created our online will writing service to make writing a will simple and stress free – and the same goes with managing your account. From resetting your password to cancelling your subscription, you can find out exactly how to do it here.
If you've forgotten your password, or you're having trouble logging in, you can create a new secure password by following these steps:
On 14th September 2019, the EU implemented some important changes to the way people pay for goods and services online. That means there's now an extra security measure whenever you pay for your will or update service.
The changes are called Strong Customer Authentication, or SCA, which aims to improve security online and reduce fraudulent payments. Banks have until March 2021 to implement these changes, so you may not notice anything straight away.
If you do need to authorise a payment, there are two main ways you can do it:
After writing a will, it's recommended that you update it every two years. This is to make sure that your will reflects any changes to your circumstances, such as having children or grandchildren, moving house, or setting up a new life insurance policy.
Our online will writing service makes it easy to update your will in a few simple steps:
When you write a will using our online will writing service, you'll automatically be subscribed to our update service. This is free for the first year and just £10 a year after that.
If you're confident that you won't need to update your will in the future, or you simply want to deactivate your Farewill account, you can do so by following these simple steps:
Please note: closing your account does not affect the validity of your will. Once your will has been printed and signed alongside two witnesses, it is legally valid.
Is any of my personal data kept? If your will is incomplete, we will delete your personal data when you close your account.
If you are dealing with the estate of your loved one or need to close an account on someone else's behalf, please call us on 020 3695 2090.
Do unmarried couples need a will?
Our solicitor-approved will writing service can help you write a will online in as little as 15 minutes.