Our terms and conditions
Farewill Funerals
Farewill
Offers
Website terms of service
Version number: 1.0
Version date: 9 February 2024
Contents
- What's in these terms
- Who we are and how to contact us?
- By using our website you accept these terms
- Other terms which may apply to you
- We may make changes to these terms
- We may make changes to our site
- You must keep your account details safe
- How you may use material on our site
- Do not rely on information on this site
- We are not responsible for websites we link to
- User-generated content is not approved by us
- Our responsibility for any loss or damage you have suffered
- Uploading content to our site
- Rules about linking to our site
- Which country’s laws apply to any disputes?
- Our trademarks are registered
What’s in these terms?
These terms tell you the rules for using our website www.farewill.com (our site).
Who we are and how to contact us?
Farewill.com is a site operated by Farewill Limited ("We"). We are registered in England and Wales under company number 09701947 and have our registered office at 1st Floor, 27 Downham Road, N1 5AA, UK. We are a limited company. To contact us, please use the contact details on our site.
Use of the website
By using our website you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
Other terms which may apply to you
Depending on the way you use our website, the following additional terms will also apply to you:
- Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all the data you provide is accurate.
- Our Cookie Policy which sets out information about the cookies on our site.
- Our product terms, which are the terms relating directly to any products you buy from us. Links to these terms can be found at the top of this page.
We may make changes to these terms
We amend these terms from time to time. When you use this website, please check this page to see our latest terms and how they apply to you.
We may make changes to our site
- We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
- We may suspend or withdraw our site.
- Our site is made available free of charge.
- We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
- You are also responsible for ensuring that anyone who uses your internet connection to access this site is aware of these terms of use and any other terms and conditions that apply, and that they comply with them.
Your responsibilities
You must keep your account details safe
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. In such a case, we reserve the right to immediately withdraw or suspend access and/or alter your password.
How you may use material on our site
We grant you a non-transferable, non-exclusive, revocable, limited licence to use and access our website for your own personal, non-commercial use. In using our website you agree not to:
- license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit our website, whether in whole or in part, or any content displayed on it
- modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of our website
- access our website in order to build a similar or competitive website, product, or service
- except as permitted in our terms, not copy, reproduce, distribute, republish, download, display, post or transmit our website in any form or by any other means
Excluding any user content (meaning any and all information and content that you submit to, or use with our website), you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in our website and its content are owned by us or our suppliers. Neither these terms or your access to our website transfers to you or any third party any rights, title or interest in or to such intellectual property rights and we reserve all rights not granted in these terms and conditions. There are no implied licences granted under these terms.
Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
User-generated content is not approved by us
This website may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us.
Our responsibilities
Our responsibility for any loss or damage you have suffered
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply depending on the products we are supplying to you. Links to the individual terms and conditions for each of our products can be found at top of this page.
If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer (not a business or an organisation):
- Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards in those terms.
You warrant that any such contribution does comply with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms.
You are solely responsible for securing and backing up your content.
We are not responsible for viruses and you must not introduce them.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in these terms.
If you wish to link to or make any use of content on our site other than that set out above, please contact us using the contact details on our website.
Legal
Which country’s laws apply to any disputes?
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Our trademarks are registered
FAREWILL is a UK registered trade mark of Farewill Ltd. You are not permitted to use it without our approval, unless they are part of material you are using as permitted under Section 8 (How you may use material on our site).