Farewill security reporting
We appreciate your concern
Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.
Reporting security problems
Send urgent or sensitive reports directly to [email protected]. Use our public key to keep your message safe and please provide us with a secure way to respond. We’ll get back to you as soon as we can, usually within 24 hours. For requests that aren’t urgent or sensitive: contact our support team, via our chat application.
Tracking and disclosing security issues
Have you discovered a web security flaw that might impact our products? Please let us know. If you submit a report, here’s what will happen:
Thanks for working with us
While we work with security experts and actively try to track down any potential security issues, any help to that end is greatly received.